Refund Policy

Introduction

At SpaceyY Visuals, we are committed to providing high-quality video services. We understand that sometimes things don't go as planned, and we want to ensure you have a positive experience with us. Please read our refund policy carefully.

Refunds

Due to the digital nature of our video services, we generally do not offer refunds once a service has been delivered. However, we understand that exceptional circumstances can occur.

Eligibility for Refunds

- If you experience technical issues that prevent you from accessing the video service, please contact us within 7 days of purchase. We will work with you to resolve the issue or provide a refund if the issue cannot be resolved.

- If the video service delivered does not match the description provided at the time of purchase, please contact us within 7 days to discuss a resolution or potential refund.

Non-Refundable Services

- Subscription plans: Once a subscription plan has been activated, it is non-refundable. You can cancel your subscription at any time, but no refunds will be issued for the remaining period.

- One-time video edits: Once a video edit has been accessed, it is non-refundable.

Requesting a Refund

To request a refund, please contact us at clearvisionbruh@gmail.com with your order details and a description of the issue. We will review your request and respond within 7 business days.

If you have any questions or concerns about our refund policy, please contact us at clearvisionbruh@gmail.com